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Return & Refund Policy
Thank you for shopping with Rubihiwet. We want you to be satisfied with your purchase.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, in their original condition, and returned in the original packaging.
Non-Returnable Items
The following items are not eligible for return:
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Items that have been used, damaged, or altered after delivery
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Items returned without original packaging
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Clearance or final sale items (if applicable)
Return Process
To initiate a return, please contact us at support@rubihiwet.com with your order number and reason for return.
Once your return request is approved, we will provide instructions for returning the item.
Refunds
After we receive and inspect the returned item, we will notify you regarding the approval of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will work with you to resolve the issue as quickly as possible.
Contact Us
For return or refund questions, please contact: